The ability to react quickly provides competitive advantage. The monitoring enables improvement possibilities. Process automation delivers both while reducing costs.
Process automation is about about the understanding of the business value behind the automating processes. A thorough analysis of the client’s requirements, capabilities and existing systems is a key to properly designing optimized process automation that will reduce costs and speeds up the processes.
Design and modelling
We use business process modelling notation (BPMN 2.0) for process modelling to ensure compatibility with industry standards. The robustness of the solution, its scalability, measurability of performance and, above all, its integration with other internal systems and processes are important metrics of high-quality automation.
Mutual trust is a fundamental pillar for mutual satisfaction in the long-term outsourcing of any IT services. We build confidence in our services through timely deliveries and continuous communication of project status to clients in the form of regular reports.
We’ve developed a platform that enables efficient and comprehensive management of automated processes – from modelling, scripting and traffic management – including monitoring to metrics management, that makes performing the feedback analysis and the subsequent optimisation possible.
Flexibility is also one of the key features of optimisation. Because of the chosen architecture and the graphical interface, flexibility is the major advantage of our platform. Usage of BPMN does not only provide a modelling tool, it is a real process control mechanism. Performing changes can be a matter of seconds. After running a test that verifies the correct behaviour of modified topology, it is possible to put these changes into operation and run it by a single button click.
Process modelling is the cornerstone of process automation. Our Pipes platform includes an intuitive, user-friendly graphical interface with BPMN 2.0 support, including the ability to import BPMN files created from even a different tool. The graphical interface facilitates collaboration amongst enterprise architects, investors and our software developers.
Operation & monitoring
To run application scripts, we use a virtualised Docker containers environment. All containers and data traffic are fully monitored. Miscellaneous metrics are collected to help us identify the bottlenecks. Based on this data, we are able to properly modify the process topology and scale individual topology nodes according to real needs.
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